Interview and advise clients on veterans or surviving spouse entitlements.
Assist veterans or surviving spouses who are filing original claims for compensation and/or pension with the Department of Veterans Affairs and complete the required VA forms on behalf of the claimant.
Assist veterans in reopening claims for service-connected disabilities and complete the required VA forms.
Follow up on status of claims filed by veterans with the VA Regional Office.
File Notice of Disagreement with the VA Regional Office if a veteran believes the decision made by the VA was incorrect.
Review Statements of the Case from the VA regarding denials of claim and assist veterans with the preparation of responses.
Assist veterans or surviving spouses in the preparation of appeals for denial of claims and file the appeals with the VA Regional Office of the Board of Veterans Appeals in Washington, D.C.
Assist veterans and windows file their annual medical expense reports and Eligibility Verification Reports with the Department of Veterans Affairs.
Complete VA Forms other than for original claims (Approximately 150 different forms stocked).
Answer/research telephone inquiries regarding medical, education, insurance, death/burial and other miscellaneous benefits.
Serve as liaison with veterans organizations in Orange County.
Ensure compliance with all Department of Veterans Affairs, State of Texas, and Texas Veterans Commission related laws, procedures, and polices.